Frequently Asked Questions


Q: What is Furever Films?

A: We create professional custom tribute videos and keepsakes that honor beloved pets and horses, using your photos, videos, and memories.

Q: What pets do you make tributes for?

A: Any pet! While we specialize in horses, cats, and dogs, we welcome tributes for all animals.

Q: What’s included in a tribute video?

A: Photos, video clips, and personal text or quotes. Different tiered formats and lengths are available.

Q: How do I get started?

A: Email us at contact@fureverfilms.com or order directly through our shop.

Q: How many photos OR VIDEOS should I send?

A: 15–25 for short videos, 25–35 for longer ones. We’ll guide you from there.

Q: Can I choose the music?

A: While we offer a recommended licensed track, we do have a few alternatives that also fit the tribute’s tone.

Q: How long does it take?

A: Tribute videos usually take about 2–3 weeks from when we receive assets. Digital keepsakes are usually ready in 1–2 days.

Q: What format will I receive?

Videos: HD MP4 files (landscape or portrait depending on package)

Keepsakes: High-resolution JPEG or PNG files for printing

Wallpapers: Screen-ready JPEG or PNG files (16:9 & 9:16)

Q: Do you ship products?

A: No—everything is digital and downloadable worldwide.

Q: Can I add personal text or quotes?

A: Definitely. Many include names, dates, or special sayings.

Q: What if my photos aren’t great quality?

A: Our editors can improve most images and videos.

Q: What payment METHODs do you accept?

A: All major credit and debit cards.